IRA MAE

Profile Summary

Hi, I am Ira Mae from Philippine I have 7 years of experience in this field. My objective is I am a person with dedication, focus, time consciousness, and sense of responsibility. I am in search of a position where I can improve my professional stance and further bring about growth and improvement to the company I am applying for.

EDUCATION: DIPLOMA OF HIGHER EDUCATION-Hotel and Restaurant Management-2015

WORK HISTORY:

1. WAITRESS - Bosnian House Restaurant | Global Village, Dubai UAE-October 2023 - present
2. NANNY - Private Employer, Dubai UAE-2 years
3. HOTEL RECEPTIONIST - Manila Hotel Philippines-3 years 
4. HOUSEKEEPING TEAM LEADER - National Trade School, Philippines-1 year

DUTIES AND RESPONSIBILITIES:

• Delivered quality food and beverage service to over 200 guests per shift.
• Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
• Greeted new customers, answered initial questions and took drink orders.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Coordinated team members to take, serve and clear orders accurately and promptly. Maintained safe hygiene and food handling standards for full compliance.
• Performing household chores such as sweeping, doing dishes and children's laundry.
• Ensuring clean and tidy home environment all times.
• Feeding pets and watering plants effectively.
• Bottle-feeding infants and changing diapers when required.
• Entertaining infants, keeping them warm, happy and clean at all times, and playing with them.
• Greet all guests and assist them with check-in and check-out.
• Maintain a positive attitude and friendly demeanor.
• Respond to all guest questions and requests.
• Answer and forward phone calls.
• Manage guest bookings and reservations.
• Keep a tidy and orderly workspace.
• Train housekeepers on cleaning and maintenance tasks.
• Oversee staff on a daily basis.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.

ADDITIONAL SKILLS:

1. Quick learning and hardworking-Good communication and presentation skill-Independent and self-motivated-Organized and best structured at work-Easy to get along with my work