ASWATHA P

Profile Summary

Hi, I am Aswatha from India. I am bechelor of hotel management. I know cooking, cleaning, taking care of children and the work related to housekeeping and nanny. I am pplying for maid or nanny job. My career objective is I am an Enthusiastic individual looking for a suitable position where I can use my computer, communication and organizational skills to provide positive experiences for clients and ensure the efficiency of the organization.

EDUCATION: BACHELOR OF HOTEL MANAGEMENT - DEGREE Oriental School of Hotel Management - 2023

WORK HISTORY:

1. MAID/NANNY - To be mentioned later
2. CUSTOMER CARE EXECUTIVE - Crescent Constructions-June 2023- Dec 2023
3. EXPOSURE TRAINING - Novotel- Airport Hotel-Dec 2021-March 2022

DUTIES AND RESPONSIBILITIES:

• I know cooling, cleaning and nanny related work.
• Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure their concerns have been resolved satisfactorily.
• Trained in Front Office,Food Production,F&B Service,House Keeping Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Answer all incoming calls and redirect them or keep messages.