MIA KARLA S DIEGO

Profile Summary

Hard working and goal oriented employee to achieve excellence and success in any work field. Able to work on shift duties and extended time. Great Customer Relations Can work on multi-tasking and able to handle under pressure situations. Dynamic, energetic and optimistic and can work on extended hours. Computer literate. Loyal and dedicated to my colleagues, work area and the organization. Eager to gain new knowledge challenges and experiences. Career Objective A proficient professional with more than a years of experience as a,customer service, cashier and sales assistant with strong desire to meet companydeadline / target and ensure that the highest standards are maintained at all times.

EDUCATION: Bachelor of Science: Business Administration - Pamantasan Ng Lungsod Ng Maynila - Manila, Philippines - 2016

WORK HISTORY:

1. PERSONAL CUM CARE ASSISTANT - Royal Family – Nad Al Sheba, Dubai - 2022-11 - Current
2. Sales Assistant Cum Cashier - Allday Supermarket LLC, Dubai  - 2017-04 - 2020-08
3. Intelligence Agent Aide- Security screening Officer - Transportationand Communication - 2011-12 - 2016-04
4. Quality Control Officer and Office Assistant - Department of Transportationand Communication - 2009-07 - 2011-12
5. Intelligence Agent Aide- Security screening Officer - Transportationand Communication - 2008-09 - 2009-12

DUTIES AND RESPONSIBILITIES:

• Providing support with domestic tasks in and out of the home
• Sensitive assistance with personal care routines, such as dressing and bathing
• Rehabilitation and home-from-hospital care
• Specialist care for complex conditions
• Safe mobility around the home
• Meal preparation and cooking
• Ensuring clients receive their medication on time Supporting clients who can't move on their own Helping clients dress, bathe, eat etc
• Help customers with their shopping Do necessary housekeeping to maintain a clean environment
• Companionship and emotional support
• Answered product questions with up-to-date knowledge of sales and store promotions
• Routinely answered customer questions regarding merchandise and pricing
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
• Politely assisted customers in person and via telephone
• Managed wide variety of customer service and administrative tasks to resolve customer
• Issues quickly and efficiently
• Responded to customer questions and requests in a prompt and efficient
• Engaged with customers in a sincere and friendly manner - Act quickly and responsibly in cases of emergency

ADDITIONAL SKILLS:

1. Patient care documentation - Coordinating care - Best practices documentation - Superior interpersonal skills - Exceptional interpersonal communication - Problem-solving skills - Social perceptiveness - Excellent people skills