MARILOU C

Profile Summary

Hi I am Marilou from Philippine. I have 3 years of experience in this field. I am Dynamic Sales Leader & Compassionate Caregiver eager to join your team, bringing a blend of top-tier sales performance in consumer products, relationship-building prowess, and heartfelt elderly and disability care expertise.

EDUCATION: BACHELOR OF SCIENCE IN NURSING-University of Iloilo-2011

WORK HISTORY:
CAREGIVER-Caresa Homecare-2016 - 2018 
RECEPTIONIST/ CALL CENTER AGENT / SUBJECT MATTER EXPERT/ TEAM LEADER-Startek , Philippines-2013 - 2016

DUTIES AND RESPONSIBILITIES:

• Expertly administered prescribed medications to ensure adherence to healthcare plans.
• Assisted clients with personal care activities, including bathing, dressing, eating, and grooming.
• Diligently followed patients' healthcare plans to promote optimal health outcomes.
• Facilitated mobility and provided transportation assistance to enhance client independence.
• Offered compassionate companionship, enriching clients' daily experiences.
• Resolve customer concerns 
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Collecting customer feedback

ADDITIONAL SKILLS:

1. Active listening professionalism-Time management skils-Observation Problem-Solving -Multi- tasking -Patience-Strong Communication