NELVIE F

Profile Summary

Hi, I am Nelvie from Philippine. I have 4 years of experience as a caregiver and differnt field. My objective is to offer consistent, unconditional care, enabling each service user to live in an environment that encourages positive relationships, mutual respect, trust, and consideration for others. To accept and understand each individual service user, at all times maintaining their dignity and self-respect.

EDUCATION: Junior High School Binicuil National High School-2004-2005

WORK HISTORY:

1. CAREGIVER - Dubai-2023-Present
2. CUSTOMER SERVICE - Amax Inn Makati,Philippine-2014-2019
3. SALES REPRESENTATIVE - Helen Jewelry,Manila Philippines-2010-201

DUTIES AND RESPONSIBILITIES:

• Laundry and helping with dressing, Food shopping and preparation
• Light housekeeping
• Managing medications, Companionship and emotional support
• Communicating with doctors and monitoring medications
• Handle all guest inquiries and requests in a professional and courteous manner Accountable for accurately recording customer transaction in the necessary systems Handle guest check-ins and check-outs
• Recognize the customer's circumstance and offer the best remedy
• Ensure that all guests have a positive experience at the hotel
• Professionally respond to customer complaints; make an effort to successfully resolve complaints in accordance with established guidelines.
• Provide services and remedies that will improve client satisfaction
• Work in conjunction with your coworkers, supervisors, and other departments as necessary.
• Provide exceptional customer service by providing expertise and advice on jewelry selection and care.
• Manage inventory by accurately tracking sales and restocking merchandise.
•  Collaborate with the design team to create new pieces and maintain current inventory. Stay up to date with industry trends and share knowledge with team members.
• Ensure all jewelry is displayed properly and maintain a clean and organized store environment.
• Collaborate with the marketing team to create and execute promotional events and campaigns.

ADDITIONAL SKILLS:

1. Management Skill -Leadership -Punctual -Team member -Problem Solving  Computer Knowledge