ANALYN GONZALES

Profile Summary

Hi I am Analyn Gonsales from philippine. I have good experience in different types of field. My objective is seeking a new role within ABC Salon and Spa to enhance the client experience. Enthusiastic professional seeking cosmetologist roles in an established beauty salon or spa to apply and continuously improve the acquired skills.

EDUCATION: College Education -Graduate 2 years Course

WORK HISTORY:

• FILLING CLERK - Kalayaan Documents Clearing Services-Nov 2021-Nov 2023
• TRAINER - Sweet Violet Salon & SPA-Sept 2017-Sept 2021
• MASSAGE THERAPIST, FACIALIST,WAXER - Invouge Beauty Center Salon & Spa- Feb 2015-Feb 2017

DUTIES AND RESPONSIBILITIES:

• Knowing all the details of our service.
• Regularly updating and obtaining the lists of individual contact details.
• Meet and exceed sales target set by the organization.
• Stay updated with market trends to better serve customers.
• Build and maintain positive relationships with future prospects.
• Conducting each function with the utmost respect, regardless of the behavior of the other.
• Keep record of every customer interaction and sales activities.close the deals.
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Maintain equipment and sample inventory of products
• Keep documentation and maintain clients files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends
• Perform different spa services such as body treatments, massages, hair removals, facials,  pedicure and manicure
• Take care of working equipment and sample inventory of products
• Manage client files
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend educational seminars

ADDITIONAL SKILLS:

1. Approachable and team-oriented Cosmetology Instructor with advanced training in the field of cosmetology and related services-Strong commitment to professional development to update skills training and the enhancement of teaching and learning techniques-Receptive to feedback cost conscious and embraces improvement while also striving for high guest satisfaction and compliance with regulatory requirements