VONNETTE KONES

Profile Summary

An adaptable, resourceful and hardworking lady with good interpersonal skills having a wide level of general responsibility for attending to customers, welcoming them and answering all their questions. I am a strong communicator with excellent attitude towards work and a team player.

EDUCATION: Eldoret National Polytechnic-Jan 2016- 2017 November

WORK HISTORY:

1. WAITRESS - Sky Coffee Shop, Qatar Alkhor-March2020 - May 2023
2. CASHIER - Cream Glancee Shop Qatar, Alkhor-October2021 – October 2022
3. WAITRESS - Notes Coffee Shops,Qatar Alwakrah-Jan 2021 – September 2021
4. WAITRESS - Nuru Palace Hotel- Jan 2018 – Dec 2019
5. CLEANER -Tatu Milk Co. Ltd, Nairobi, Kenya -Jan 2017 - Aug 2018

DUTIES AND RESPONSIBILITIES:

• Take orders from the customers for food or beverages.
• Give out slips for customers according
• Processing credit card payment and accepting cash payments and making change
• An adaptable, resourceful and hardworking lady with good interpersonal skills having a wide level of general responsibility for attending to customers,welcoming them and answering all their questions. I am a strong communicator with excellent attitude towards work and a team player.
• Using a point of sale (POS) systems for transactions
• Clean tables after customer have finished
• Present menus to customers and answer questions on menu items and making recommendations upon request.
• Take orders from customers for food or beverages.
• Write customers’ food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
• Cleaning, dusting, sweeping, vacuuming and mopping.
• Notify management of deficiencies or repairs required.
• Emptying trash, cleaning mirrors and sanitizing fixtures.

ADDITIONAL SKILLS:

1.  Excellent customer service and verbal skills-Ability to work under minimum pressure and supervision-Knowledge and experience of computer Microsoft packages-Ability to motivate, coordinate and ensure team, motivation for efficient work flow-Proficient skills in the service section department (waitress)-Ability to stand for my mistakes and stand being corrected-Good communication skills-Ability to meet deadlines-Positive minded-Keen details-Exercise good people’s skills.