NAKIBUUKA EDITH JOY

Profile Summary

Hello everyone am Joy looking for job as housemaid with 5years of experience in uae,so friendly with kids ,very serious when it comes to work, I wil be happy if anyone responds to me.

My Career objective is to seek excellence in career development, as I contribute to organizational goals, as well as Seeking a challenging position and responsibility so as to develop and advance my professional career there by meeting diferent people hence achieving my personal goals and objectives.

EDUCATION: High School Certifcate

WORK HISTORY:

1. ROOM ATTENDANT - Uganda Kampla-2014 - 2017- 3 years
2. HOUSEKEEPING - Abu Dhabi, UAE-2021-2023-2 years 

DUTIES AND RESPONSIBILITIES:

• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.)as required
• Cleans guest bathroom/bedroom/floor corridor.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Empty trash containers and ashtrays.
• Remove all dirty terry and replace with the clean par to the designated layout.
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Inspect condition of bathrobes and replace soiled/damaged ones.
• Remove dirty bed linen and make up bed with clean linen.
• Replace laundry bags and slips, Good cleaning and sanitation skills
• Efficient and organized
• Good interpersonal and oral communication skills Is a good team member
• Completes all closing duties in an efficient manner

ADDITIONAL SKILLS:

1. Having a friendly & professional manner-Excellent personal presentation and interpersonal skills-Ability to assess the client’s need-Quick learner-Initiative, Creative-Passion for exceptional customer service-Good communication skills and an excellent telephone manner-Administration