LEAH SAINA

Profile Summary

Experienced cleaner with exceptional attention to detail and a strong work ethic. Consistently achieving 100% client satisfaction scores with excellent time-management skills & I am dedicated to my work. Minimal supervision and love kids and happy to work

EDUCATION: Certificate in Front Office and Public Relations Vision institute 01/2014 - 11/2016 Nairobi, Kenya

WORK HISTORY:

1. HOUSEMAID- Dubai - UAE - 2021-2022
2. CLEANER - Garden City Mall, Kenya 2019 - 2020
3. HOUSEKEEPER -  Pride inn Hotels & Resorts, Kenya 2016 - 2018

DUTIES AND RESPONSIBILITIES:

• Scheduling and coordinating children's activities
• Planning and supervising rest, food and wash times
• Reinforcing appropriate discipline for the children
• Diaper changing, preparing food, and assisting with infant laundry and organizing.
• Providing activities that promote both cognitive and motor development
• Assisting in bath time, routine, and night time care.
• Maintained cleanliness and tidiness of offices and public buildings, ensuring a hygienic environment for all staff and visitors.
• Covered an area of 5,000 sqft with limited supervision, achieving an average score of 9.5/10 on client satisfaction surveys.
• Implemented a new cleaning schedule to reduce cleaning time by 15%, resulting in improved efficiency.
• Identified faults in cleaning equipment and reported to the management team, resulting in a 50% reduction in equipment downtime.

ADDITIONAL SKILLS:

1. Attention to Detail - Time Management - Organizational Skills- Customer Service - Teamwork
2. Safety Record - Achieved 5 plus years with no safety incidents across all my roles.