ERANDI JAYARATHNA

Profile Summary

A Hardworking, Self – Motivated and Honest individual, always willing to learn new Skills, helpful and polite Able to Work independently in busy environments and also Within a team setting.

EDUCATION: 

1. Passed the Ordinary Level Exam in Sri Lanka – 2015
2. Successfully Completed IATA cabin Crew diploma(under Mrs.Mayoni and deepal Perera)
3. Diploma in English – ICBT campus
4. Diploma in ICT – ICBT campus

WORK HISTORY:

1. BOUTIQUE SUPERVISOR– spa Ceylon Ayurveda, Sri Lanka, From – 2022 to 2023
2. RECEPTIONIST– Coral sands Hotel Limited Hikkaduwa, SriLanka, From – 2018 to 2022

DUTIES AND RESPONSIBILITIES:

• Overseeing front officers, cashiers and sales peoples.
• Keeping records of employee performance and sales figures.
• Addressing customers’ requests, comments and complaints
• Motivating Employees to achieve targets.
• Training new staff members and scheduling shifts
• Greet all guests and assist them with check – in and check – out.
• Respond to all Guest Questions and Requests.
• Answer and Forward Phone Calls
• Manage guest booking reservations.
• Keep a tidy and orderly workplace

ADDITIONAL SKILLS:

1. Ability to Fallow instruction - Professional attitude -  Ability to work independently - Excellent team management Skills -  Customer service skills - Good Communication Skills - Good organization Skills