KIDIST LEGESSE

Profile Summary

Hi, I am Kidist Legesse from Ethiopia. I have 2 years of experience in this field. My objective is I am a hard working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization. I would like to enhance my technical and soft skills by taking up challenging assignments and expanding my knowledge.

EDUCATION: 12th (Higher Secondary school)-Ethiopia

WORK HISTORY:

1. NANNY/COOK-Abu Dhabi-2 years 
2. CUSTOMER SERVICE-Royalex Couer LLC-2024-present
3. CUSTOMER SERVICE-Lady Beauty Salon-Russia -2 month 
4. FRONT DESK OFFICER-LADY BEAUTY SALON - Thailand -3 months 

DUTIES AND RESPONSIBILITIES:

• Taking care of 4 years old kids 
• Preparing meals for them 
• Assist them in making homework or school activities
• Handle customer complaints
• Provide appropriate solutions and alternatives within the time limits
• Follow up to ensure resolution. Keep records of customer interactions
• Process customer accounts and file documents. 
• Follow communication procedures
• Guidelines and policies. 
• Take the extra mile to engage customers.

ADDITIONAL SKILLS:

1. Efficiency in work- Good Leadership Quality- Punctual and Sincere-Hard working-Time management-Office Management-Clear speech- A polite manner-A high standard of personal presentation- Excellent verbal and written communication skills-A good telephone manner- Customer service skills, patience and tact-The ability to be calm and well organised, even when working under pressure.